Frequently Asked Questions

Is it safe to use my credit card for online purchases?
Yes, it's extremely safe. At Cabana Source, we provide a secured checkout with Secure Socket Layering (SSL up to 256 bits) for processing your payments online. Add items to your cart and click Secure Checkout to make your payment using a Visa, MasterCard, Discover or American Express. Due to popular demand, you can also use this method to pay using your PayPal account or your Google Checkout account. You can also use your regular checking account through MyeCheck or layaway your order using eLayaway. Payments will be billed as "OCG LLC" - our parent company name.

How soon will my order be shipped?
Since all of our cabanas are made to your custom fabric request, your order will ship in 3-5 weeks depending on the volume of orders we are receiving. During the spring and summer months, Cabana Source order volume doubles and triples at times, which can cause order delays on all custom orders.

What is the difference between furniture grade and awning grade fabrics?
Furniture grade Sunbrella fabric is a lot softer and flexible vs. Awning grade. Awning grade is a lot tighter weave and holds up a lot better in windy/tough weather conditions.